“My Edge employees have become the backbone of my practice.”
Case Study →Dedicated Operations Teams Built for FQHCs and Community Health Centers
Grant margins are thin and support-role turnover is constant. Edge deploys a dedicated global team, trained on your billing, scheduling, and referral workflows, so grant dollars fund patient care instead of repeated hiring cycles.
- Hire your virtual medical assistant in 14 days
- Save up to 50% in staffing costs
- Offload time-consuming back-office tasks
- 97.3% employee retention rate
- Risk-free hiring: no payment until you hire
What Does a FQHC & Community Health Center Support Teams Do?
Role-specific medical support professionals, trained for health center environments before they touch a single patient record.
Appointment Scheduling
Books, confirms, and manages your daily patient schedule.
Front-Desk Management
Greets patients, answers calls, and keeps the front office running.
Reminders & Follow-ups
Sends appointment reminders and post-visit follow-ups to reduce no-shows.
Real-time Verification
Verifies insurance eligibility and benefits ahead of every visit.
Pre-authorizations
Manages payer pre-auth requests so care isn't delayed.
Social Media
Keeps your practice's social presence active and on-brand.
Billing & Claims
Submits and tracks claims to keep reimbursement on schedule.
Accounts Receivable
Follows up on outstanding balances and aging claims.
Patient Reactivation
Re-engages lapsed patients to fill your schedule.
When you deploy with Edge, you're joining a proven platform. Medical, dental, and insurance organizations rely on Edge to build capacity without adding overhead.
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Our customers have hired over 1,000 remote talent with Edge.
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Edge has saved clients $50M+ in staffing costs - and counting.
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Over 500 businesses trust Edge with their remote staffing needs.
2 hr
Daily admin work saved per practitioner
24%
More patient capacity per practitioner
70%
Decrease in practice overhead expenses
97%
Fewer dropoffs and calls missed
100%
Patients verified ahead of visits
Trusted by 1,000+ businesses
DHR Health Increased Productivity by 71% With Edge
DHR Health's 700+ physicians were struggling with front-office retention. With 23 dedicated Edge Talent, they cut hiring time by 53%, increased productivity 71%, and reduced costs 5%.
Talk to a Hiring AdvisorSaluja Medical Raised Its Call Answer Rate to Over 90%
Handling 450 inbound calls daily for a complex, underserved patient population, Saluja Medical Associates built a dedicated Edge team over 18 months, moving from phones to insurance verification to proactive clinical follow-up, with zero turnover.
Talk to a Hiring AdvisorSpecialties
Matching Every Medical Specialty with Trained Talent
Software
Remote Medical Talent Trained on Real Medical Software
Electronic Health Records (EHR)Practice Management SoftwareScheduling SystemsBilling & Claims Platforms
and many more!
Support Across Every Service Line Your Health Center Offers
Primary Care, Dental, Behavioral Health.
Why Health Centers Choose Edge Over a Healthcare Staffing Agency
Traditional healthcare staffing solutions place a person and move on — industry retention on those placements typically runs 40–60%. Edge is different: a dedicated, HIPAA-certified team member trained on your billing, scheduling, and referral workflows, backed by 97.3% Edge Talent retention, so your health center isn't back in the local hiring pool every few months.
Top-Tier Talent
With a 2-4% acceptance rate (depending on role), our talent is rigorously vetted, expertly trained, and ready to excel from day one.
Risk-Free Hiring
No fees, no commitments—you only pay when you've found your perfect remote talent.
Payroll & Benefits
From recruiting to payroll, we manage the details so you can focus on running your business.
Pre-Vetted & Trained
Work with talent from our 2-4% acceptance pipeline, pre-vetted and trained to deliver results from day one.
Compliance You Trust
Full compliance with HIPAA, SOC 2 Type II, ISO 27001, and GDPR.
Cost-Effective Hiring
Hire vetted remote talent at up to 70% less than typical in-house costs.
Testimonials
Trusted Across Medical, Dental & Insurance
“We reduced our outstanding AR by 90% within the first quarter of working with Edge.”
Case Study →“Edge cut our quoting time from 24 hours to 15 minutes.”
Case Study →Comparison
Edge FQHC Support Staff vs. Virtual Assistants
Hiring with Edge
- Full-time, dedicated employee for your practice
- Practice-ready medical staff trained in real workflows
- Built for high-growth practices that need full-time support
- Business-level BAA agreements
- Edge provides required equipment
- Trained & experienced remote medical assistants
- HIPAA, ISO 27001, SOC 2 Type II & GDPR compliant
Other Virtual Assistants
- Rotating, untrained virtual assistants
- Little to no industry training or workflow experience
- Not scalable for high-growth practices
- Do not sign business-level BAAs
- Virtual assistants use their own equipment
- Untrained virtual assistants without hands-on experience
- Not certified or compliant with any standards
FAQ
Frequently asked questions
Billing and coding, front desk and patient intake, scheduling, referrals coordination, prior authorization, and grant/compliance documentation, trained on your systems and payer mix before starting.
Local wages compete against every private practice in your market, while grant funding is fixed on an annual cycle. Edge deploys a trained team at predictable pricing, so you're not bidding for the same shrinking local labor pool every fiscal year.
Epic, Athena, eClinicalWorks, NextGen, and other major EHR and practice management platforms. If you use a different system, let us know during your demo.
HIPAA, SOC 2 Type II, ISO 27001, and GDPR, with secure devices and monitored environments built for audit-heavy settings.
Most health centers are matched and onboarded within 14 days, fully trained on systems, equipment, and compliance before day one.
Staffing agencies place a person and move on, with average industry retention around 40–60%. Edge deploys a dedicated, HIPAA-certified team member as part of a managed system — onboarding, training, compliance, and ongoing performance management included, with 97.3% Edge Talent retention.
Your next full-time hire
is 7 days away
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