“My Edge employees have become the backbone of my practice.”
Case Study →Hire a Trained & Vetted Virtual Vet Assistant
Reduce front-desk overload, never miss client calls, and run a smoother veterinary practice.
- Trained on medical software, workflows & compliance
- Hire confidently with a 97.3% talent retention rate
- Dedicated exclusively to your practice full-time
- Save up to 70% in overhead costs with a remote hire
- Risk-free hiring: you don't pay anything until you hire
- Bilingual talent - Native English and Spanish speakers
See how Edge works for your practice
Get matched with certified talent in less than 2 weeks. Free, fast, no strings.
Looking for a remote opportunity? Apply here.What Does a Virtual Vet Assistant Do?
Role-specific medical professionals, trained for regulated medical environments.
Client Call Handling
Answers inbound client calls, triages concerns, and routes urgent cases per clinic protocols.
Appointment Scheduling
Schedules wellness exams, sick visits, procedures, and rechecks while optimizing the practitioner's flow.
Patient Intake
Collects pet history, presenting concerns, and visit details prior to appointments.
Reminder & Recall
Sends reminders for appointments, vaccines, diagnostics & overdue care.
Prescription Requests
Manages refill requests and routes approvals to veterinarians per practice guidelines.
Treatment Estimates
Shares approved treatment plans, explains estimates, and answers client questions.
Medical Records Updates
Maintains accurate patient charts, visit notes, and client records in the PIMS.
Referral Coordination
Coordinates specialty and emergency referrals and transfers records as needed.
Client Communication
Responds to all inbound email, text, and portal messages promptly.
When you hire with Edge, you're joining a proven platform. Medical, dental, and insurance organizations rely on Edge to scale with confidence.
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Our customers have hired over 1,000 remote talent with Edge.
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Edge has saved clients $50M+ in staffing costs - and counting.
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Over 500 businesses trust Edge with their remote staffing needs.
2 hr
Daily admin work saved per practitioner
24%
More patient capacity per practitioner
70%
Decrease in practice overhead expenses
97%
Fewer dropoffs and calls missed
100%
Patients verified ahead of visits
Trusted by 1,000+ medical & insurance organizations
Multnomah Orthopedic Reduced Call Wait Time by 70%
Two remote assistants freed up 2-4 hours of front-desk time daily, cutting patient call wait times by 70% and letting in-office staff focus on in-person care.
Book a DemoDHR Health Increased Productivity by 71% With Edge
DHR Health's 700+ physicians were struggling with front-office retention. With 23 remote Edge hires, they cut hiring time by 53%, increased productivity 71%, and reduced costs 5%.
Book a DemoSpecialties
Matching Every Medical Specialty with Trained Talent
DermatologyPsychiatryRheumatologyObs/GynaecologyInternal MedicineEndocrinologyCardiologyOrthopedicsGastroenterologyFamily MedicineNeurologyPhysiotherapyGeriatricsPediatricsVeterinary
Software
Remote Medical Talent Trained on Real Medical Software
Electronic Health Records (EHR)Practice Management SoftwareScheduling SystemsBilling & Claims Platforms
and many more!
Why Hire With Edge
Solve your most pressing workforce challenges with fast, easy access to bilingual, trained talent.
Top-Tier Talent
With a 2-4% acceptance rate (depending on role), our talent is rigorously vetted, expertly trained, and ready to excel from day one.
Risk-Free Hiring
No fees, no commitments—you only pay when you've found your perfect remote talent.
Payroll & Benefits
From recruiting to payroll, we manage the details so you can focus on running your business.
Pre-Vetted & Trained
Work with talent from our 2-4% acceptance pipeline, pre-vetted and trained to deliver results from day one.
Compliance You Trust
Full compliance with HIPAA, SOC 2 Type II, ISO 27001, and GDPR.
Cost-Effective Hiring
Hire vetted remote talent at up to 70% less than typical in-house costs.
Testimonials
Trusted Across Medical, Dental & Insurance
“We reduced our outstanding AR by 90% within the first quarter of working with Edge.”
Case Study →“Edge cut our quoting time from 24 hours to 15 minutes.”
Case Study →Comparison
Edge Vet Assistants vs. Virtual Assistants
Hiring with Edge
- Full-time, dedicated employee for your practice
- Practice-ready medical staff trained in real workflows
- Built for high-growth practices that need full-time support
- Business-level BAA agreements
- Edge provides required equipment
- Trained & experienced remote medical assistants
- HIPAA, ISO 27001, SOC 2 Type II & GDPR compliant
Other Virtual Assistants
- Rotating, untrained virtual assistants
- Little to no industry training or workflow experience
- Not scalable for high-growth practices
- Do not sign business-level BAAs
- Virtual assistants use their own equipment
- Untrained virtual assistants without hands-on experience
- Not certified or compliant with any standards
FAQ
Frequently asked questions
Answering client calls, texts, and emails; scheduling wellness exams, sick visits, procedures, and rechecks; collecting pet history and visit details; updating patient charts in the PIMS; assisting with prescription requests, referrals, and client follow-ups.
You vet, Edge does the rest. Edge handles ~80% of prerequisite training (phone etiquette, industry training, HIPAA compliance); you handle the remaining 20% specific to your practice. Edge provides equipment, compliance checks, payroll, benefits, and 24/7 IT support.
Traditional VAs aren't pre-vetted, juggle multiple clients, and lack compliance training. Edge guarantees full-time dedication, top 1% talent, fair compensation, 100% English fluency, and ongoing training.
Under two weeks, versus months with other staffing agencies.
Equitable wages, healthy working environments, and ongoing talent support drive retention of top talent.
On average, 51% savings versus the cost of an in-house full-time hire.
Your next full-time hire
is 7 days away
Book a Demo. We'll match you with a pre-vetted professional in 7 days.
No payment until you hire
No contract lock-in
Cancel anytime